In an increasingly complex digital environment, end-user experience must be monitored exhaustively. We can’t focus only on external website performance. End-user experience must be addressed through active & passive technologies covering all B2C & B2B usages (data, voice, video), whatever the context (mobile, cloud, within or outside the firewall). ip-label will illustrate via real customer cases how they provide the largest portfolio of end-user monitoring solutions in the Application Performance Management industry.
After graduation and research in the field of Quality of Service for IP networks, Arnaud joined ip-label in 2006 as a Technical Account Manager, dealing with implementation, training and customer care for its end-user monitoring solutions. After 2 years of technical engineering, he moved to a business development role, working as a Presales Engineer for direct and indirect customers, supporting ip-label’s European network of partners. In 2010, Arnaud took over the product management of Datametrie, an End-User monitoring solution developed by ip-label as a Software as a Service which has been used since 2000 to monitor web, business, mobile, voice and video applications. As a Product Specialist and an International Presales Engineer, Arnaud has developed strong skills in the field of Web and Application performance monitoring, contributing to ip-label’s growing success over the past five years.
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