How Complex Systems Fail

Richard Cook (Royal Institute of Technology, Stockholm)
Operations Mission City Ballroom
This presentation will be streamed live along with the other keynotes.
Average rating: ****.
(4.51, 39 ratings)

Keynote by Dr. Richard Cook

Photo of Richard Cook

Richard Cook

Royal Institute of Technology, Stockholm

Dr. Richard Cook is the Professor of Healthcare Systems Safety at the Kungliga Techniska Hogskolan (the Royal Institute of Technology) in Stockholm, Sweden. He is a practicing physician, researcher and educator. Dr Cook received his BA degree from Lawrence University in Appleton, Wisconsin shortly after the invention of the telephone. After a misspent career in the computer industry he went to medical school at the University of Cincinnati and, much to the surprise of the faculty there, was awarded the MD degree in 1986. He wasted a lot of time and effort in various residency and fellowship programs but was finally able to complete training as an anesthesiologist. Between 1994 and 2012 he gave anesthesia to patients, tried to teach medical students and residents, and studied safety and complex systems at the University of Chicago. He was such a strong, public critic of IT application safety in healthcare and other domains that he had to leave the country. In 2012 he moved to Sweden to become the first (and, probably, the last) healthcare system safety professor in that country. He does not perform any paid expert testimony regarding his research primarily because he is never asked to do so. Dr. Cook has been known to say to audiences, “Although I am often invited to speak, I am seldom invited back.” His appearance at a second Velocity conference is an anomaly that has not been explained.

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Allan Beaufour
06/26/2012 11:38am PDT

Awesome talk. Lots of substance and well presented.


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