I’m going to share my top lessons of how great IT organizations simultaneously deliver stellar service levels and fast flow of new features into production. It requires creating a “super-tribe”, where development, test, IT operations and information security genuinely work together to solve business objectives as opposed to throwing each under the bus.
I will describe what successful transformations look like, and how they were achieved from a Dev and Ops perspective. It will draw upon my 11 year study of high performing IT organizations, as well as work I¹ve done since 2008 to help some of that largest Internet companies increase feature flow and production stability.
Lastly, I will share materials from two book projects I am currently working on: “When IT Fails: The Novel” and a prescriptive DevOps guide. I am seeking fellow travelers who want to capture and codify the best known methods, recipes and case studies of how to implement successful DevOps-style transformations.
Gene is a multiple award winning CTO, researcher and author. He was founder and CTO of Tripwire for 13 years. He has written two books, including “The Visible Ops Handbook,” and is now writing “When IT Fails: A Business Novel” and “The DevOps Cookbook.” Gene is a huge fan of IT operations, and how it can enable developers to maximize throughput of features from “code complete” to “in production,” without causing chaos and disruption to the IT environment. He has worked with some of the top Internet companies on improving deployment flow and increasing the rigor around IT operational processes. In 2007, ComputerWorld added Gene to the “40 Innovative IT People Under The Age Of 40” list, and was given the Outstanding Alumnus Award by the Department of Computer Sciences at Purdue University for achievement and leadership in the profession.
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