Modern monitoring software makes it easy to plot a statistic like average latency every minute—too easy. Fancy dashboards of time series plots often lull us into a false sense of security. Underneath every point on those plots is a distribution, and underneath that distribution is a series of individuals: your customers. If you don’t take the time to look deeply at your data, you don’t truly understand your business.
John has been extracting value from large datasets for over 15 years at companies ranging from hedge funds to small data-driven startups to amazon.com. He has deep experience in machine learning, data visualization, website performance and real-time fault analysis. An empiricist at heart, John’s optimism and can-do attitude make “Just do the experiment!” his favorite call to arms.
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