At Microsoft since 1996, Jim initially built tools to collect and analyze router and WAN statistics. After optimizing the WAN for 300 offices, he found many apps across the WAN were still slow. This led Jim to focus on the communications between client and server and build up a class he calls, Building Network Smart Applications. Since 2001 Jim has led efforts focused on improving web site performance for MSN and Live. Jim will be presenting the Visual Round Trip Analyzer (VRTA) tool now available on download.microsoft.com.
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